We ship all our orders from the United States, so here's everything you need to know about for orders shipping to locations outside the United States.
Shipping Methods & Info:
First Class Mail International - Using the United States Post Office, this method typically takes anywhere from 1-3 weeks. This shipping method includes delivery confirmation and tracking in most areas, some local postal services use other confirmation services. This method is NOT insured. Since since postal services cannot guarantee delivery confirmation, we will not issue any refunds or send any replacement shipments for lost or late orders. For a more secure shipping method we suggest UPS worldwide services.
Priority Mail International - This method takes 6-10 business days to arrive, and is the most reliable option we offer for international orders. You will receive tracking and delivery confirmation in most areas. This also includes up to $200 in insurance. Please refer to the USPS website for more details.
Customs is where most of the delay happens on international orders. Your package will likely be held at the local post office or customs house until you release it, often by paying import taxes.
Depending on your country’s laws, you might have to pay an import tax. This is based on certain items being over a certain value. These taxes are out of our control and we cannot pre pay these taxes. All import tax, VAT, duties, etc. are the responsibility of the customer. Please contact your local customs people to find out if you have these taxes and how much they are for.
We will not mark your package as a "sample" or as a "gift."